Delivery Information

VIBGYOR COLLECTIONS encourage the customers to provide complete mailing address along with the contact number/s for delivering the products on time. 
We aim to dispatch all orders within 48 hours (excluding holidays, Saturday and Sunday) after the placement of order. We shall not take responsibilities for delays due to incomplete address listings. In a situation of re-shipment for the same order, customers will be responsible to pay re-shipping charges and any other related fines/penalties.

All orders are shipped via the best transport/courier agencies and delivered at your doorstep approximately within 4-7 working days; post the dispatch of your shipment. 
Orders are shipped only on business days.Business days are Monday to Saturday 9am-5:00pm, excluding holidays within India. During the holiday season, we highly suggest that you place your order at least 5 days in advance to allow enough time for delivery. If you have any additional questions, please email us at customercare@vibgyorcollections.com 
All products are shipped via reputed international courier companies such as DHL, DTDC, PROFESSIONAL,SINGPOST reg mail and various other renowned companies that are completely reliable.All your shipments are trackable.We will email your tracking code (AWB) as soon as your order is shipped.

Our Shipping Rates are subsidized and are comparatively much lower than what the shipping companies usually charge for international shipments. We always strive to offer our shoppers/customers the lowest shipping charges possible. Please note that shipping companies determine shipping charges based on the package weight.

At the time of delivery, if you are not available to receive the parcel, the courier company would get in touch with you to arrange for re-delivery or you can pick it up from their office location.

We do not take responsibility for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
Please note that customs duties may be charged on your package upon entry into your country. Customs duty vary depending on country-specific customs laws. Please understand your country's customs duties before opting for international delivery.